Organize Online to Reduce Stress and Declutter Your Life
Get FREE Expert Home Organizing Advice Online You can get unlimited, direct, personal consulting from the pros online, along with a weekly “menu” plan of organizing projects, multimedia tutorials, articles and other great tools... We have helped thousands of people around the world since 2006. Lose clutter, gain time, and reduce stress with an organizing program designed to Get Your House in Shape!® Click here to read more!
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Getting rid of excess clutter would eliminate 40% of the housework in the average home.
– National Soap and Detergent Association

Frequently Asked Questions

Click each question and the answer will appear below it.

How can you help people get organized ONLINE?
We know that many people either cannot afford an organizer in person, or they are wanting to do a lot of the work themselves but just need a little support and advice. We have a team of experienced Certified Professional Organizers® who interact with our members seven days a week in our member message board area for unlimited help. You can even upload photos to accompany your questions. We provide this access, along with our exclusive weekly “menu” plan of projects designed to cover your entire home over a year's time! You also get easy multimedia tutorials, hundreds of tips and articles in our Knowledge Base, and your own personalized Reminder System. To learn more about our 14-day free trial that includes our 7-Day Quickstart program, please see our Read How It Workspage, or watch our video tour.

I can find organizing tips and articles everywhere. How is this different?
We offer unlimited access to direct, personal advice from a team of Certified Professional Organizers®. It's certainly not difficult to find organizing articles and tips, but there is a reason you're still not getting your projects done and are feeling stressed about your home... Getting organized (or any personal change effort) requires three things: EDUCATION (how to do it), MOTIVATION (why you want to get it done), and SUPPORT (objectivity, accountability, and expertise to provide encouragement and advice to get you unstuck and back on track). SUPPORT is the missing link most people forget, and we provide that, starting with our FREE 7-Day Quickstart program! Give it a try! We've helped thousands of people in eighteen countries around the world.

What is the 7-Day Quickstart?
When you try our FREE 7-Day Quickstart program, you receive a series of daily lessons and instructions that are found in our member area, including a daily video message and full access to our innovative Clutter Diet® program that has helped thousands of people in eighteen countries around the world! After the first seven days, you get an additional seven days of free access to our program, for a total of a 14-day free trial. Why wait? Register now and get started!

Am I allowed to share a membership with a friend?
No, one purchased membership is limited to one person.  Sharing your membership login information or any of our materials or information is grounds for immediate termination of your membership according to the Member Terms and Conditions.

Will I lose weight on the Clutter Diet?
Maybe, but probably only “Clutter-Pounds®!”  ( What are Clutter-Pounds®?) We have fun with the metaphor of "getting your house in shape" and have modeled our organizing program on the best of what works in the weight loss industry. We are not actually a weight loss diet.  However, some people find that weight loss is a side benefit of getting organized, since they are planning their meals and snacks, have an orderly kitchen to cook in, and have more time to exercise!

What are Clutter-Pounds?®
Clutter-Pounds®  are just our fun way of helping you track your progress.  Each week when you log in and get your new plan for the coming week, you can “weigh in” and check off whether you completed last week’s projects.  Each completed project gives you a specified number of “c-lbs.” that you can track and brag about on the message boards!  You can log in at any time and see your cumulative total on the member home page.

What does weight loss have to do with organizing?
Plenty!  The bottom line is that they are both about personal change. Here are three of the biggest parallels:

3 Reasons Why Getting Organized is Like Losing Weight
  1. Crash dieting doesn’t work, and neither does “crash organizing.”  It’s great if you tackle a few huge projects one weekend and get some areas really organized, but unless you change the habits that got you disorganized in the first place, you will soon find the space a mess again.  Both weight loss and organization require permanent changes in your habits and routines.

  2. “A moment on the lips, a lifetime on the hips.”  The basic idea to lose weight is to eat less and move more.  Clutter must be managed by preventing bringing it into the home whenever possible and by regularly processing your items and getting rid of what is not needed. Both weight loss and organization require a program of prevention, reduction, and regular maintenance.

  3. Getting in shape can improve confidence. When you are disorganized, you feel out of control. You feel you can’t have friends over, and you may get embarrassed by not showing up on time to appointments or keeping your promises to others. Both weight loss and organization can reduce stress and increase confidence.

Does everyone get the same plan each week?
Yes, all members receive the same weekly “diet” plan of projects. Our plan is tailored for families in North America, with seasonal needs taken into account and major holidays assumed.  Our program is designed to cover your entire home over time, and then some!  Our member community is all focusing on the same things at the same time, which enables a greater sense of support and more opportunities for helping each other succeed at the task at hand. Click here for a sample plan.

If I skip a week or two, how will I get access to the plans I have missed?
Members have access to the last few weeks’ plans. If you miss more, just pick up where you are and get started again - no problem! We emphasize looking forward, not looking back with guilt, so don’t worry if you go on vacation or miss a week here or there.

I am not receiving e-mails from you after I signed up!
Since there are a lot of bulk e-mails sent out about weight loss pills and the like, and we often use words like "diet" and "pounds," some e-mail filtering settings can perceive our messages as spam. Please set your e-mail filters to accept anything from the domain ""

I am having trouble logging in as a member.
First check to see if you could have typed the password incorrectly, or if you may be typing in the wrong password or user name for this site. If you have forgotten your password or just want to confirm it, you can use the “Forgot your password?” feature in the login area to get it automatically sent to your e-mail address.

If you don’t receive the password reminder e-mail when requested, do check your spam folder to see if it was filtered out.  Also, make sure you’ve provided the e-mail address you used when signing up for our program—many people have multiple e-mail addresses.

How do I cancel my membership?
To cancel, sign in with your username and password, and click "My Account " in the member area. There you will see how to cancel your membership. You may also let us know of your intention to cancel via the information on our Contact Us page.
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